Frequently Asked Questions


  • What time is check in/out?

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  • How do I check Prices?

    Simply press the "Book Now" button on any page.  Enter your dates and this will display available rooms and the corresponding prices for those dates.  If you wish to book a room, you can press "Book" on that screen and follow the booking process or change the dates for an alternate search.

  • How do I check availability?

    Simply press the "Book Now" button on any page.  Enter your dates and this will display available rooms and the corresponding prices for those dates.  If you wish to book a room, you can press "Book" on that screen and follow the booking process or change the dates for an alternate search.


    If no rooms show, and a calendar is displayed, we may be full or there may be a minimum stay in place.  Try alternate dates or increasing your number of nights.

  • Do you accept children?

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  • Do you accept dogs?

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  • Which room is the best?

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  • How does your Best Rate Guarantee work?

    You won't find a better rate advertised anywhere else on the internet.


    In the unlikely event you find a cheaper published online rate on another public channel within 24 hours we will match the rate you’ve found and give you a further 10% discount.


    If you think you've found a lower price for an equivalent room on the same booking conditions, please call or email us and we'll match the price.


    Please see https:/www.sol-i-vida.es/best-price-guaranteed for more details.

  • I'm celebrating a special occasion - how can you help?

    Springfield House is a special place to stay and as such, many of our guests are celebrating an event such as a birthday, anniversary or honeymoon whilst staying with us. 


    To help make your stay even more special, we're happy to add flowers, chocolate or a bottle of bubbly to your room prior to your arrival. Please let us know your ideas and budget and we will try our best to arrange something suitable.

  • Do you have a ground floor / accessible bedroom?

    Disabled Access - Sadly we can not accommodate guests who are not able to manage stairs comfortably, as currently all our bedrooms are either on the upper floors and there is no lift or our cellar room which has stairs in the entrance.  

  • Do you offer a single person discount?

    We offer a single person discount up to £20 per night for a Deluxe double/twin room for single occupancy.

  • How do I find you?

    Take a look at our Map & Directions page where there are links to Google maps. Or click on the link in the pre-arrival email we send you 4 days before check in.


    Please note, searching ‘Springfield House B&B’ in Google or Apple Maps can often be more effective than using a postcode in Sat Nav systems. As the postcode will lead you to the back of the church down the road!